1. 7-Day Money-Back Guarantee
For new purchases of CalfSystem AI SEO Agent, we offer a 7-day no-questions-asked refund from the date of purchase, provided the Software has not been substantially used. "Substantial use" means any of:
- Activating a Pro Lifetime license and using more than 20 AI queries OR more than 50 crawler queries.
- Activating a Standard or Enterprise subscription and using the service for more than 3 days.
- Generating and exporting 5 or more professional reports.
If your usage stays below these thresholds within 7 days, you qualify for a full refund.
2. How to Request a Refund
- Email billing@seotoolsdownload.net within 7 days of purchase.
- Include your order number, email, and a brief reason (optional).
- We will confirm within 1 business day and process the refund within 5-10 business days to your original payment method.
3. After 7 Days
After the 7-day window, refunds are not available except where required by applicable consumer protection law. The Software is a digital product that, once activated, can be used indefinitely — including for Pro Lifetime. We encourage you to start with the Free tier to evaluate fit before purchasing.
4. EU Consumer Withdrawal Right
For consumers in the EU/EEA, the standard 14-day withdrawal right under the Consumer Rights Directive applies. However, for digital content delivered immediately, the right of withdrawal is waived if you have given express prior consent to immediate performance and acknowledged that you thereby lose your right of withdrawal. We present this consent clearly at checkout. EU consumers who have not given such consent retain the full 14-day withdrawal right.
5. Subscription Cancellation (Standard, Enterprise)
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. We do not provide pro-rated refunds for partial months.
6. Chargebacks
If you believe a charge is incorrect, please contact us first at billing@seotoolsdownload.net — most issues are resolved within 24 hours. Unjustified chargebacks may result in license suspension.
7. Non-Refundable Items
- Custom development, integration, or consulting services (once delivered).
- Enterprise annual contracts beyond the first 7 days.
- License upgrades from a lower tier to a higher tier (only the upgrade price is non-refundable; the original purchase remains subject to the 7-day policy).
8. Refund Method and Timing
Refunds are issued to the original payment method:
- PayPal: 3-5 business days
- Credit card (Stripe): 5-10 business days
- Alipay / WeChat Pay: 1-3 business days
- Wire transfer: 7-14 business days
9. Contact
Refund questions: billing@seotoolsdownload.net or our Contact page.
Effective date: 2026-06-14 · Version: V2.5.3