Response within 24 hours

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directly

Tech support, business cooperation, reseller inquiries, media inquiries. Whether you are a solo user or enterprise, we look forward to hearing from you.

Get in touch

Pick the channel that fits

Tech support

Product usage questions, bug reports, feature requests

support@seotoolsdownload.net

Business inquiries

Enterprise licensing, custom development, API integration

business@seotoolsdownload.net

Reseller program

Regional resellers, distribution partnerships, bulk licensing

reseller@seotoolsdownload.net

Billing & invoices

VAT invoices, business receipts, refund requests

billing@seotoolsdownload.net

Media inquiries

Interviews, content collaborations, press kit

press@seotoolsdownload.net

Open source

Bug reports, PRs, feature discussions

github.com/seocraftstudio
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24-hour response · faster on business days
Quick answers

Before you contact us

Within 24 hours on business days, 48 hours on weekends. Pro/Enterprise customers get priority support — usually within 4 hours.
We do not offer a phone hotline. Email correspondence leaves a paper trail, makes issue resolution more efficient, and lets us help more users. Enterprise customers may request dedicated video calls.
Prefer GitHub Issues (github.com/seocraftstudio) for public tracking. Or email support@. Please include: product version (V2.5.3), OS, reproduction steps, and log files.
GitHub Discussions or email business@. We review user feedback quarterly and prioritize high-demand features. Pro/Enterprise feature requests get priority on the roadmap.